Rhi & D Dept Gift Card — Digital

$10.00

Description
Our Shop Policies
Order Processing Times

Not sure what to get your friend or loved one? Perhaps you're worried you might gift them something they already have? Take the worry out of gift shopping with our Rhi & D Dept gift card!

Available in several increments from $10-$100, a Rhi & D Dept gift card is perfect to give to plush lovers, sticker collectors, and art aficionados alike. If you would like a custom amount not listed, just send us a message and we'll create one for you.

PURCHASING A GIFT CARD
✦ Purchase a gift card as you would any regular item.
✦ You'll receive an email after purchase with your unique gift card code.
✦ If you're purchasing the gift card for someone else, be sure to give them this code as they will need it to use during checkout!

USING A GIFT CARD
✦ Enter your gift card's code during checkout to redeem the balance.
✦ You can also use more than 1 gift card on a single purchase if you have multiple cards.
✦ Gift cards are not reloadable once spent.
✦ You can use discount codes when paying with a gift card as you would for a normal order.
✦ Gift cards do not expire.

CHECKING YOUR BALANCE
✦ Unfortunately there's no way to check your gift card balance on our shop, so be sure to write it down in a safe place.
✦ If you do forget you can send us a message with the email and order # and we can check it for you ♥︎

LOST CARD
✦ Since a gift card is considered currency, we can't see your gift card's code and we can't provide you with it.
✦ We do not issue replacements for lost gift cards, so store your code in a safe place!

REFUNDS
✦ Gift cards are non refundable.
✦ Eligible items purchased with a gift card may be returned for store credit only. No cash refunds are available.
✦ Digital downloads, custom orders, and customized items, are not eligible for a refund or store credit.

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♥︎ Thanks so much for visiting our shop! ♥︎
We strive to make products we think you'll love, and have A+ customer service! Please let us know how we can help you by contacting us anytime!

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© Rhi & D Dept: All designs and original characters/artwork in our shop are copyrighted and cannot be copied, altered, reproduced, or resold. All purchases are for personal use unless given specific permission from us.

Please read all policies carefully before purchasing. Exceptions to these policies will not be made under any circumstances, and failure to read these policies will not constitute a refund or cancellation in any case.

Click the links below to read more about our Shop Policies. You can also view each page anytime by scrolling down to our footer and clicking on them there.

Looking for our policies for Custom Commissions? You can view them here!

* Custom plush commissions have their own set of Terms & Conditions in addition to our overall shop policies.

Processing Time is the number of business days it usually takes for an order to wait for its turn to ship. This is always listed at the top of our shop website and updated regularly. A more general estimate (not updated regularly) is listed in each of our shop’s listings. We are a small team (only 2 of us!) and work full time jobs on the side. We really appreciate your patience as we get through orders, especially during busy seasons and popular releases.

Processing times vary for each item in our shop. Processing times listed throughout our shop are estimates only, and should only be used as an estimate, not a guarantee.

We are not a big name manufacturer; we are two artists who hand make everything you see in our store! Because of this, our processing times naturally increase when we have an influx of orders. To get an idea of where your order is in our queue, you can view our current list of orders and customs here. We greatly appreciate your patience and patronage during this time ♥︎ If you have any questions send us an email at hello@rhiandddept.com.

ORDER DELAYS

Please read the Processing Time section under each item prior to purchasing. Refunds will not be made due to failing to read the Processing Times, nor will we offer any refunds or cancellations due to impatience for waiting on said items. We also do not offer refunds for processing delays, however we will notify you promptly if we expect any delays on your order.

INCREASED PROCESSING TIMES

During shop updates and launches, and busy holidays (November – January), our order amount increases and therefore order processing times may go up by 3-4 weeks. It is normal to wait as long as 8 weeks for your preorder item to ship.

When our workload increases, so do our processing times. We try to keep all our listings updated with current processing times, but please note your order may take as long as 4-8 weeks longer than listed. Since our processing time and workload is always fluctuating, we don’t always update every single listing on our shop. Each listing’s processing time is a general estimate, and should be treated as a rough estimate, not a guarantee.

Please refrain from inquiring about the processing time of your order until after 8 weeks have passed.

Supply chain issues and busy holidays increase our processing times.

READY TO SHIP ITEMS

Items in our store marked ‘Ready to Ship’ mean they are already made and ready to ship when you place your order.

Please allow 3-5 business days for us to package your ready-to-ship item and mail it out.